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Legal Compliance & GST Policy

1. Business Information

MOP UP SOLAR is engaged in the sale of solar cleaning products across India through its website and digital platforms.

All transactions are governed under applicable Indian laws, including but not limited to the Information Technology Act, 2000, Consumer Protection Act, 2019, and Goods and Services Tax (GST) laws.

2. GST Compliance

  • All applicable GST (Goods and Services Tax) is charged as per Indian tax regulations.
  • Prices displayed on the website may be inclusive or exclusive of GST, as clearly indicated.
  • A valid GST invoice will be issued for every successful order.

Customers requiring GST input credit must provide correct billing details at the time of purchase.

3. Billing & Invoicing

  • The invoice will be generated based on the details provided by the customer.
  • It is the customer’s responsibility to ensure that billing details (Name, Address, GSTIN if applicable) are accurate.
  • MOP UP SOLAR shall not be responsible for incorrect invoices due to wrong information provided by the customer.

4. Payment Terms

  • Payments must be made through authorized payment methods available on the website.
  • Cash on Delivery (COD) may be offered at our discretion.
  • MOP UP SOLAR reserves the right to cancel any order in case of suspicious or fraudulent transactions.

5. Shipping & Delivery Compliance

  • Orders are shipped through third-party logistics providers.
  • Delivery timelines are indicative and may vary due to external factors.
  • Ownership and risk of the product pass to the customer upon delivery.

6. Returns, Refunds & Consumer Rights

  • Return and replacement are governed by our Refund Policy.
  • Customers are entitled to remedies under the Consumer Protection Act, 2019 in case of defective products.
  • MOP UP SOLAR reserves the right to inspect and verify claims before processing returns or refunds.

7. Limitation of Liability

To the maximum extent permitted by law:

  • MOP UP SOLAR shall not be liable for any indirect, incidental, or consequential damages.
  • Liability shall not exceed the value of the product purchased.
  • We are not responsible for damages caused due to improper usage or handling of the product.

8. Intellectual Property

All content, branding, product design, images, and materials on this website are the intellectual property of MOP UP SOLAR.

Unauthorized use, reproduction, or distribution is strictly prohibited and may result in legal action.

9. Jurisdiction & Dispute Resolution

  • All disputes shall be governed by the laws of India.
  • Jurisdiction shall lie with the courts of Morbi, Gujarat, India.
  • Parties agree to attempt amicable resolution before initiating legal proceedings.

10. Compliance with E-Commerce Rules

MOP UP SOLAR complies with applicable E-Commerce Rules under the Consumer Protection (E-Commerce) Rules, 2020, including:

  • Transparent product information
  • Clear pricing and policies
  • Customer grievance support

11. Force Majeure

MOP UP SOLAR shall not be held liable for failure or delay in performance due to events beyond reasonable control, including but not limited to:

  • Natural disasters
  • Government restrictions
  • Logistics disruptions

12. Updates to Legal Policy

MOP UP SOLAR reserves the right to update this policy at any time without prior notice. Changes will be effective upon posting on the website.

13. Contact & Grievance Officer

For legal queries or complaints, contact:

We aim to respond to all grievances within a reasonable time as per applicable laws.

© 2026 MOP UP SOLAR. All Rights Reserved.